Want to take advantage of our special tools for AI in business and increasing productivity? Love our content and want to buy me a coffee? Visit our new Ko-Fi storefront at ko-fi.com/nextgenbusinessinsights Who I Am Welcome to NextGen Business Insights, your go-to resource for productivity, AI in the workplace, and real-world business wisdom. I’m Joanna, and after more than 20 years in marketing, business development, and digital strategy, I’ve seen firsthand how rapidly the business landscape evolves—and how easy it is for small businesses and solo entrepreneurs to get left behind. For over a decade, I ran my own marketing consultancy, helping small businesses not just survive but thrive in the fast-paced digital world. From building strong online presences to creating workflows that actually work, I’ve spent years translating big-business strategies into small-business action plans. Now, I’m stepping back from direct client work to share those hard-won lessons with you—so you ca...
If you’ve ever tried to automate your email marketing and ended up with a hot mess of missed replies, broken workflows, and AI-generated messages that felt like a cold bowl of oatmeal, you’re not alone. Most AI email automation systems promise simplicity, but fall apart when personalization, brand voice, and conversion actually matter. But there’s a better way. With the right combination of email tools, content strategy, and automation, you can build an AI email system that saves time, scales effortlessly, and actually boosts engagement. Step 1: Define Your Email Marketing Goals and User Journeys Before you start plugging in AI, step back and get clear. What is the real job your emails need to do? Are you nurturing leads or onboarding clients? Selling digital products or building relationships? Following up with cold contacts or delivering high-value content? You don’t need a complicated map, but you do need to know the terrain. I use Whimsical to sketch out basic fl...